Ye raha Crownify.pk ke liye Cancellation Policy ka professional draft. Ismein maine wahi contact details (amazeventurellc@gmail.com aur 0336 3022292) use kiye hain jo aapne provide kiye thay.
Cancellation Policy - Crownify.pk
At Crownify, hum koshish karte hain ke aapka order jald az jald process ho. Agar aap apna order cancel karna chahte hain, to please nichey di gayi guidelines ko follow karein:
1. Dispatch Se Pehle Cancellation
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Aap apna order tab tak cancel kar sakte hain jab tak wo hamare warehouse se dispatch (ship) nahi ho jata.
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Order cancel karne ke liye please humein foran WhatsApp karein +92 336 3022292 par ya email karein amazeventurellc@gmail.com par apna Order ID mention karke.
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Agar order abhi tak courier company ko nahi diya gaya, to cancellation process kar di jayegi.
2. Dispatch Ke Baad Cancellation
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Aik baar jab order dispatch ho jaye aur aapko tracking number mil jaye, to usse cancel nahi kiya ja sakta.
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Agar order raste mein hai aur aap usse mazeed nahi lena chahte, to aap delivery ke waqt parcel refuse kar sakte hain.
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Note: Bar-bar orders refuse karne se aapka address hamare system mein blacklisted ho sakta hai, jis ke baad aap future mein Cash on Delivery (COD) use nahi kar sakenge.
3. Order Cancellation By Crownify
Crownify.pk kisi bhi wajah se order cancel karne ka haq rakhta hai, maslan:
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Agar product out of stock ho jaye.
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Agar aapka provide kiya gaya shipping address ya phone number galat ya incomplete ho.
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Agar aap hamari confirmation call ya WhatsApp message ka response na dein (COD orders ke liye).
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Agar transaction mein kisi kism ka fraud suspect ho.
4. Refunds (Prepaid Orders)
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Agar aapne payment pehle kar di thi (Bank Transfer/EasyPaisa) aur order dispatch se pehle cancel ho gaya hai, to aapka refund 3-5 working days mein aapke account mein transfer kar diya jayega.
5. Contact Us
Cancellation ke mutaliq kisi bhi sawal ke liye:
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WhatsApp/Call: +92 336 3022292
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Email: amazeventurellc@gmail.com
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Address: Lahore, Pakistan